Refund policy
Return Policy
We want you to love your Puvu Pior® purchase. If for any reason you're not completely satisfied, we accept returns within 7 days of delivery.
Return Requirements:
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Items must be unworn, unwashed, and in original condition
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All original tags must be attached
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Items must be returned in original packaging
- All purchases are inspected upon return before refunds are issued
- Items must be shipped back within 7 days of receiving your return label, or the return will be closed
How to Return: Contact our customer service team at support@puvupior.com to initiate your return. We will provide you with return instructions. Please note that customers are responsible for return shipping costs.
Refund Processing: Once your return is received and inspected, refunds will be processed within 5-7 business days to your original payment method. Please allow additional time for your bank or credit card company to post the refund.
Exchanges: We're happy to exchange items for a different size or style. Please contact customer service to arrange an exchange. Exchange items must meet the same requirements as returns.
Non-Returnable Items:
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Items marked as final sale
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Items without original tags or packaging
- Items that show signs of wear or damage
For questions about returns or exchanges, please contact us at support@puvupior.com